INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, you will receive the exact product shown in the pictures. However, please note that slight variations in color may occur due to lighting, screen settings, or manufacturing updates. All product images are taken to accurately represent the item.
Where can I view my sales receipt?
Your sales receipt will be sent to the email address you used during checkout once your order is confirmed. You can also access your receipt by logging into your account and viewing your order history.
How can I return an item?
If you are not satisfied with your purchase, you can return the item within the return period stated in our policy. The item must be unused, in its original packaging, and in the same condition as received. Please contact our support team to initiate a return and receive further instructions.
Will you restock items indicated as “out of stock?”
Yes, we regularly restock popular items. If a product is marked as “out of stock,” we recommend checking back later or subscribing to restock notifications to be informed when it becomes available again.
Where can I ship my order?
We ship orders to all eligible delivery locations listed at checkout. Shipping availability and fees may vary depending on your location. Please ensure your address is accurate to avoid delivery delays.
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